...it really gets the attention of everyone at work! And it generally means that you did something pretty special--something your customer appreciated enough to call a florist! On Monday, I looked up from my desk and watched as a delivery of flowers was made to my co-worker Rosemary Campbell, who had so impressed a very nice couple with the … [Read more...] about When a Client Sends Flowers…
insurance state of maine
Here at Cheney Insurance Agency (CIA), we have several operational habits we are holding on to quite tightly, especially during this period of rapid change and constant technological advances. One of these is our tendency to send out regular hand-written note cards to friends, clients, prospects, vendors, and others. We all know it is a good … [Read more...] about CIA Operational Tidbit: Hand Written Note Cards
You won't hear this just anywhere, but in our office this very important task is managed by -- our receptionist. Actually (and this is quite surprising), most insurance agencies have no formal process in place for monitoring the financial ratings of the companies they represent. That means other agents can easily allow a ratings downgrade to … [Read more...] about Who Watches The Financial Ratings For Your Insurance Company?
In my last blog post, I explained how our licensed agents use their binding authority to provide instant insurance coverage for our clients in certain situations. When our area is subject to a Hurricane or Tropical Storm Watch or Warning however, things go the other way. Because we are within 250 miles of a coastline, each year as hurricane … [Read more...] about Can You Buy Home Insurance During a Hurricane?
Trusted Choice is a national brand created by the Independent Insurance Agents and Brokers of America to help differentiate their members—typically smaller, locally-owned insurance agencies like Cheney Insurance—from larger direct-writing insurance companies such as GEICO and State Farm. When the Maine Insurance Agents Association decided to … [Read more...] about WCSH6 TV Ad Urges Viewers To Consider a Trusted Choice Agent