Since the introduction of desktop computers into the workplace in the mid-1980’s, Cheney Insurance has continuously invested in emerging technologies and adjusted their internal workflows and practices to serve their clients better and faster. This proactive approach to leveraging automation has set them apart from other independent insurance … [Read more...] about Cheney Insurance Wins Prestigious National Automation Award
In an email to his 30-plus associates this week, President and CEO Dennis Hilton explained that The Cheney Companies Financial Group has increased their CLC YMCA Pool fundraising pledge to $25,000. “I firmly believe, as many do, that the CLC YMCA serves an important need in our communities. Now is the time for us to stretch beyond what we feel … [Read more...] about THE CHENEY COMPANIES COMMITS $25,000 TOWARD CLC YMCA POOL
Following a period of unprecedented growth coupled with preparations for the retirement of one of their longest serving employees, Cheney Insurance announced the following changes to their staff. Pam Gaeth, who has been with the company for 37 years, was promoted to Vice Pesident of Administrative Services. Susan Dale, an eight year veteran, is … [Read more...] about Exciting Promotions and Staffing Changes
Home fires caused 2,565 deaths (not including firefighters) and almost $7.8 billion in damage in 2009, according to the National Fire Protection Association (NFPA). While it’s impossible to completely prevent fires, there are several measures you can take to protect your family, home and valuables from the flames. Check smoke and carbon monoxide … [Read more...] about Fight the Flames: Seven Hot Tips for Protecting Your Home from Fire
Rock group Kings of Leon will likely need a doctor to diagnose lead singer Caleb Followill's "exhaustion" if the band expects an insurance payout after canceling the remaining 29 shows on their U.S. tour. "If he is truly sick, he'll probably need a doctor to medically diagnose him," says Paul Bassman, executive vice president of Doodson … [Read more...] about Insurance Implications of a Canceled Concert Tour
One of our several partners whose insurance policies we sell, Progressive Insurance, recently introduced their Snapshot Discount in Maine--marking our very first exposure to a Pay-As-You-Drive (PAYD) approach to automobile insurance. If you are willing to snap a data collection device into your vehicle's diagnostic port, enabling the insurance … [Read more...] about Usage-Based Insurance Takes A Step Forward
...it really gets the attention of everyone at work! And it generally means that you did something pretty special--something your customer appreciated enough to call a florist! On Monday, I looked up from my desk and watched as a delivery of flowers was made to my co-worker Rosemary Campbell, who had so impressed a very nice couple with the … [Read more...] about When a Client Sends Flowers…
Here at Cheney Insurance Agency (CIA), we have several operational habits we are holding on to quite tightly, especially during this period of rapid change and constant technological advances. One of these is our tendency to send out regular hand-written note cards to friends, clients, prospects, vendors, and others. We all know it is a good … [Read more...] about CIA Operational Tidbit: Hand Written Note Cards
Many of our insurance clients know that Newcastle Square Realty is a sister company to us--along with Newcastle Square Vacation Rentals. Together with Cheney Insurance, these companies make up The Cheney Companies Financial Group, providing a variety of important homeownership services to property owners here in Lincoln County. Each of our … [Read more...] about GUEST BLOG POST: NSRA’s Jim Cosgrove on Selling Your Home
You won't hear this just anywhere, but in our office this very important task is managed by -- our receptionist. Actually (and this is quite surprising), most insurance agencies have no formal process in place for monitoring the financial ratings of the companies they represent. That means other agents can easily allow a ratings downgrade to … [Read more...] about Who Watches The Financial Ratings For Your Insurance Company?
We really do have an amazing staff at Cheney Insurance. They are very good at their jobs, they are knowledgeable and professional, and they all work hard (and our office can be quite a busy place!) Believing quite strongly that we need to take time periodically to just have some fun, we scrapped our normal biweekly staff meeting this morning, … [Read more...] about Taking Time For A Little Fun
In my last blog post, I explained how our licensed agents use their binding authority to provide instant insurance coverage for our clients in certain situations. When our area is subject to a Hurricane or Tropical Storm Watch or Warning however, things go the other way. Because we are within 250 miles of a coastline, each year as hurricane … [Read more...] about Can You Buy Home Insurance During a Hurricane?